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RCA agent

Ask why a number moved. Get the causes, ranked.

Ask why in plain words. The RCA agent breaks the change down, tests the drivers and ranks the causes, then writes a report with the evidence, the caveats and what the data can't show.

Why did revenue fall 8.4% last quarter?
Ranked causes
  1. 1West: Fewer repeat orders46%1
  2. 2South: Top products out of stock31%2
  3. 3East: Price rise on three products15%3

Ruled out: seasonality (the same quarter grew 3% last year) and missing data (every day is present).

Can't prove: whether competitor pricing played a part.

Share of the drop each cause explains. Example data.

Four kinds of why.

Ask the question the way it comes to you. The agent works out which kind it is.

Why did it change?
“Why did revenue fall last quarter?”
Did it change at all?
“Did the new checkout change conversion?”
Does one thing affect another?
“Does delivery time affect repeat orders?”
Which segment is worst?
“Which region has the worst return rate?”

How it investigates.

  1. 1

    Breaks the change down

    By region, product, channel and time — every dimension that matters for the question.

  2. 2

    Tests the drivers

    Checks each likely cause against the data, and rules out the ones that don't hold.

  3. 3

    Ranks the causes

    By how much of the change each one explains.

  4. 4

    Writes the report

    Key insights, evidence, caveats and data limitations, with a source behind every number.

On higher depths, review passes check the analysis before you see it: how it was designed, whether the reasoning holds, and whether anything is missing.

Why revenue fell in Q3

RCA report
Key insights
Revenue fell 8.4%. West explains 46% of the drop, driven by fewer repeat orders.
Evidence
Repeat orders in West fell from 38% to 29% of orders, while new-customer orders held steady.
Caveats
Q3 had one fewer trading day than Q2; the effect is under 1%.
Data limitations
No competitor pricing data, so its effect can't be tested.
Sources
7 queries · every number linked
Example data

Watch the RCA agent work.

A why question, the change broken down, the drivers tested, and a report with a source behind every number.

Questions

Just need the number? Ask the Data Analyst.
How is this different from a dashboard?

A dashboard shows that a number moved. The RCA agent works out why: it breaks the change down, tests the likely drivers and ranks the causes by how much of the change each one explains.

Will it claim a cause it can't prove?

No. Every cause carries the evidence behind it, and the report lists the caveats, what was ruled out and what the data can't show.

What does the depth setting change?

Higher depths give the agent more room to investigate and add review passes that check the analysis before you see the report.

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Bring us a number that moved.

We'll find out why, live, and show you the evidence behind every cause.